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Marketing Terms (A–Z) Click on the letters below to browse the content alphabetically.


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A significant hurdle in the drive toward marketing accountability has been the lack of agreed-upon marketing definitions as well as associated metrics and measures for evaluating outcomes from marketing activities. A singular authority for marketing terms and definitions encourages trust and collaboration.

Managed by MASB (Marketing Accountability Standards Board), the Common Language Marketing Dictionary is an ongoing collaboration of marketing’s top industry associations, combining the insights of leading academics and subject matter experts with input from the global business community.

Project Objectives

  • to eliminate ambiguity and definitional differences among functions within and across firms
  • to encourage trust and collaboration within and across functional areas in organizations, the marketing industry and the broader business community
  • to enhance marketing measurement and accountability through a commonly understood language of marketing

Project Partners

The Marketing Accountability Standards Board (MASB) of the Marketing Accountability Foundation, is an independent, private sector, self-governing body of marketing and finance academics and practitioners whose Mission is to: Establish marketing measurement and accountability standards for continuous improvement in financial performance and for the guidance and education of business decision-makers and users of performance and financial information.

The American Marketing Association (AMA) was established in 1937 by visionaries in marketing and academia. Today, the AMA has grown to be one of the largest marketing associations in the world, with over 30,000 members who work, teach and study in the field of marketing across the globe. As the leading organization for marketers, AMA is the trusted go-to resource for marketers and academics, counted on as the most credible marketing resource where members can stay relevant with knowledge, training and tools to enhance lifelong learning and obtain valuable information and connections.

Founded in 1910, the ANA (Association of National Advertisers) leads the marketing community by providing its members with insights, collaboration, and advocacy. ANA's membership includes more than 600 companies with 10,000 brands that collectively spend over $250 billion in marketing and advertising. The ANA strives to communicate marketing best practices, lead industry initiatives, influence industry practices, manage industry affairs, and advance, promote, and protect all advertisers and marketers.

Founded in 1961, the Marketing Science Institute is a nonprofit, membership-based organization dedicated to bridging the gap between marketing science theory and business practice. With approximately 70 corporate members and a global network of academics, MSI provides a forum for the exchange of ideas and practices that advance marketing science and inspire solutions to real-world business problems.

Metrics and Key Concepts
  • Key concepts in the list below are bolded. These include terms related to accountability (e.g., ROMI) and attributes of sound metrics (e.g., reliability).
  • Metrics are italicized. Metrics and measurements identify a system or process for ascertaining the extent, dimensions, or quantity of something; these can be descriptive (e.g., market share), predictive (e.g., sales forecasting) or prescriptive (e.g., media allocation optimization).

Editorial Process
Marketing terms and definitions are researched by MASB staff and reviewed by an editorial panel appointed by the project partners. New marketing terms for the Common Language Marketing Dictionary may be proposed using the Feedback button. Your input is welcome! (Press the "Feedback" button on the upper right, then "Add Discussion.") If you are not a registered user, please email us at registrar@themasb.org.
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1946 Lanham Trademark Act
1966 Fair Packaging and Labeling Act
1992 Cable Act
1992 Copyright Amendments Acts
1992 Telephone Disclosure and Dispute Resolution Act
4 Ps
80/20 rule
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AAU
A/B Testing
ABC
ABC analysis
ACM
ACV
AHP
AI
AIDA
AIO
AMA
ANA
ANOVA
APM Facts
ARS Persuasion
ATR
Abandonment
Abandonment rate
Above the fold
Above-the-line cost
Absolute advantage
Absolute product advantage
Absolute URL
Accelerated development
Accelerated purchase
Acceptable price range
Accidental sample
Accommodation desk
Account
Account classification
Account executive
Account group
Account opener
Accountability
Acquisition
Acquisition strategy
Acquisition value
Activation
Active listening
Activities, interests, and opinions
Activity-based costing
Activity goal (sales)
Activity quota
Actual value
Ad
Ad awareness
Ad blocking (internet)
Ad clicks
Ad copy
Ad copy (internet)
Ad group (internet)
Ad-ID
Ad scheduling (internet)
Ad title
Ad views
Ad valorem duty
Adaptation pricing policy
Adaptive control budgeting
Adaptive experimentation
Adaptive planning
Adaptive selling
Additional markdown
Additional markup
Additional markup cancellation
Address (internet)
Adopter categories
Adoption process
Advertisement
Advertiser
Advertiser's copy
Advertising
Advertising agency
Advertising allowance
Advertising budget
Advertising campaign
Advertising clutter
Advertising exposure
Advertising impression
Advertising media
Advertising wearout
Affidavit of performance
Affiliate marketing
Affinities
After-market
After-sales support
Agency
Agency theory
Agent
Aggregate data
Aging
Aided recall
All commodity volume
All-you-can-afford budgeting
Alteration cost
Alteration room
Ambush marketing
American Marketing Association
Analysis of variance
Analytic hierarchy process
Analytics
Analytics (CIR)
Anchor
Anchor bias
Anchor store
Anchoring effect
Annual growth
Arbitrage
Area sampling
Art director
Artificial intelligence
As is
Aspirational group
Association of National Advertisers
Assortment
Attention
Attention, Interest, Desire, Action (AIDA)
Attitudes (measurement)
Attitudes/Liking/Image
Attitudinal research
Attraction model
Attribute
Audience
Audience duplication
Augmented product
Authentic brand
Authorized dealer
Automatic bid management program
Automatic checkout machine
Automatic merchandising machine
Average cost per unit
Average fixed cost
Average frequency
Average price charged
Average price displayed
Average price paid
Average price per unit
Average unit price
Awareness
Awareness, attitudes, and usage
Awareness-Trial-Repeat
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B&M
B2B
B2B advertising
B2C
BDI
BP/C
BPI
B-roll
Back order
Backdoor selling
Backgrounder sheet
Backlink
Backward vertical integration
Bait advertising
Bait and switch
Bait-and-switch advertising
Balance sheet method
Balance theory
Balanced scorecard
Balanced stock
Balloon test
Ban
Bangtail
Banner
Banner ad
Banner blindness
Barcode
Barriers to competition
Barriers to entry
Barter
Baseline metrics
Basing-point pricing
Behavioral targeting
Belief
Belongingness and love needs
Below-the-line cost
Ben Franklin method
Benchmark
Benchmarking
Benefit approach
Benefit chain
Benefit segmentation
Best by date
Best sellers
Best-seller list
Better practice (CIR)
Bid
Bid boosting (internet)
Bid management software (internet)
Bidding
Big and tall store
Billed cost
Black box
Black box algarithm
Black Friday
Black market
Black Thursday
Block plan
Blog
Blueline
Body copy
Bonus
Bonus pack
Bot
Bounce back offer
Bounce rate
Boundary spanning
Boutique store layout
Boxtop
Brand
Brand awareness
Brand choice
Brand development index
Brand differentiation
Brand equity
Brand evaluation
Brand extension
Brand fair market value
Brand generic
Brand image
Brand knowledge
Brand label
Brand lift
Brand loyalty
Brand manager
Brand management organization
Brand mark
Brand name
Brand penetration
Brand personality
Brand positioning
Brand preference
Brand switching
Brand valuation
Brand value
Branding, family
Branding, generic
Break-bulk
Break-even analysis
Break-even number of employees
Break-even point
Brick-and-mortar
Bricks-and-clicks
Broad product class
Broadcast television
Broker
Brown goods
Brown Thursday
Browser (internet)
Bubble plan
Bundling
Business analysis (new-product development)
Business to business
Business-to-business advertising
Business to consumer
Buy one–get one free
Buy-back allowance
Buy classes
Buy-side optimizer
Buy-side platform
Buyer (Buying role)
Buyer behavior
Buying center
Buying power index
Buying roles
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CAGR
CAI
CAPM
CAPM approach to investment analysis
CBD
CDI
CFR
CIA
CIF
CIR
CIR Planning Process
CLTV
CLV
CMA
CMSA
COD
CP
CPC
CPG
CPI
CPM
CPP
CPRP
CPT
CR
CRP
CSS
CTR
Cable television
Cable Television Consumer Protection and Competition Act of 1992
Calibrated
Call frequency
Call report
Call system
Campaign
Campaign integration (SEO marketing)
Cancellation
Canvasser
Capabilities
Capacity requirements planning
Capital asset pricing model
Capital consumption allowance
Capital goods
Capital intensive
Capital turnover
Carriage trade
Carry-over effects
Carry-over models
Carrying charge
Cartoon test
Cascading stylesheets
Cash before delivery
Cash cow
Cash discount
Cash flow
Cash flow velocity
Cash in advance
Cash on delivery
Catalog
Catalog price
Catalog showroom
Category development index
Category exclusivity (sponsorship)
Category killer
Category manager
Category performance ratio
Category signage
Category-based processing
Causal
Causal research
Cause and effect
Cause marketing
Census metropolitan area
Center of influence method
Central buying
Central funding (CIR)
Central place theory
Centralized sales organization
Certification mark
Chain discount
Chain store
Chain store system
Channel (distribution)
Channel (media)
Channel control
Channel cooperation
Channel effectiveness
Channel efficiency
Channel flows
Channel functions
Channel margins
Channel member
Channel member commitment
Channel member dependence
Channel member satisfaction
Channel of distribution
Channel performance
Channel power
Channel productivity
Channel profitability
Channel specialization
Checking copy
Checking-list item
Cherry picking
Child Protection Act of 1966
Choice
Choice alternatives
Choice criteria
Choice heuristic
Choice rule
Circular
Circulation
Classification
Classification control
Clayton Act
Clearance sale
Clearinghouse
Click (internet)
Click bot
Click fraud
Clicks-and-bricks
Clicks-and-mortar
Clickstream
Clickthrough
Clickthrough rate (internet)
Closed bid
Closed-door discount house
Club plan selling
Cluster analysis
Cluster sample
Clutter
Coefficient of income sensitivity
Coercive influence strategy
Cognition
Cognitive dissonance
Cognitive processes
Cognitive response
Cohort
Cold calling
Cold canvassing
Collect on delivery
Collinearity
Collaborative agreement
Column inch
Combination compensation plan
Commercial
Commercial pool
Commercialization
Commission (sales force)
Commission method of compensation (advertising)
Committee buying
Commodity exchange
Commodity product
Commodity rate
Common costs
Common financial metric (CIR)
Common purpose (CIR)
Common rewards (CIR)
Comparative advertising
Comparative prices
Comparative rating scale
Comparison shopping
Compensation
Compensatory integration procedure
Compensatory model
Compensatory process
Compensatory rule
Competition
Competitive advantage
Competitive analysis
Competitive brands
Competitive environment
Competitive frame
Competitive intelligence
Competitive parity budgeting
Competitive position
Competitive strategy
Complementary products
Completely randomized design
Common market
Comparative advantage
Competitive bidding
Complement of markup percentage
Compound annual growth rate
Comprehensive layout
Computer-assisted interviewing
Concentrated marketing
Concentration ratio
Concept
Concept development
Concept evaluation
Concept generation
Concept testing
Congruity theory
Conjoint analysis
Conjunctive rule
Consolidated buying
Consolidated metropolitan statistical area
Conspicuous consumption
Construct validation
Consumer
Consumer decision making
Consumer goods
Consumer knowledge
Consumer off-take
Consumer packaged good
Consumer protection legislation
Consumer sentiment index
Content ads
Content marketing
Content network
Content validity
Contest
Contextual advertising
Contextual distribution
Contextual network
Contextual search
Contextual search campaigns
Continuous improvement (CIR)
Continuous improvement in return (CIR)
Continuous improvement orientation (CIR)
Continuous learning (CIR)
Controlled circulation
Convenience sample
Convergent validity
Cooperative advertising
Copy
Copy testing
Copyright
Copyright Amendments Act of 1992
Copywriter
Core benefit
Core product
Cost analysis
Cost and freight
Cost insurance freight
Cost of capital
Cost per click (internet)
Cost per impression (internet)
Cost per mille
Cost per order (internet)
Cost per point
Cost per purchase
Cost per rating point
Cost per thousand
Cost per thousand impressions
Cost-oriented strategy
Counterpurchase
Coupon
Criterion-related validity
Cross-functional team (CIR)
Cross-functional team with CIR orientation
Cumulative audience
Cumulative quantity discount
Cumulative reach
Curiosity approach
Custom union
Customer
Customer equity
Customer lifetime value
Customer profit
Customer satisfaction
Customer traffic
Customer value propositions
Customer-driven innovation
Cyber Monday
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DAR
DINK
DMP
DPP
DSP
DSS
DTC
Damaged goods
Damaged merchandise
Dashboard
Data cleansing
Data mining
Data-management platform
Database
Database marketing
Dating
Day-after recall
Dayparting
Deal
Deal merchandise
Deal proneness
Dealer imprint
Dealer listing
Dealer loader
Dealer tie-in
Decay of advertising effects
Deceitful diversion of patronage
Decennial census
Decentralized adjustment system
Decentralized management
Decentralized sales organization
Deceptive advertising
Deceptive pricing
Decider (Buying role)
Decision calculus model
Decision maker
Decision making (Adaptive planning)
Decision making, consumer
Decision support system
Decision variables, marketing
Decline (Product life cycle stage)
Deduction
Deep linking
Default page
Deferred billing
Deferred discount
Deflation
Delisting
Delivered price
Delivered pricing
Delivery duty paid
Delivery period
Delivery reliability
Delphi technique
Demand analysis
Demand areas
Demand density
Demand factors
Demand, industrial
Demand-backward pricing
Demand-oriented pricing
Demand-pulled innovation
Demand-side platform
Demarketing
Demographic environment
Demographic information
Demographics
Demography
Demonstrations (retailer sales promotion)
Department store
Departmentalized specialty store
Departmentalizing
Depression
Depth interview
Descriptive labeling
Destination areas
Destination page
Differentiated marketing
Differentiation
Diffusion model
Digital media
Dime store
Diminishing marginal returns
Diminishing marginal utility
Diminishing returns
Diminishing utility
Direct account
Direct mail advertising
Direct product profitability
Direct response advertising
Direct to consumer
Direct marketing
Direct selling
Discount
Discount rate
Discounted present value
Discounted value
Discriminant validity
Disjunctive rule
Display
Display advertising
Display URL
Disruptive innovation
Dissociative group
Distress merchandise
Distribution
Distribution channel
Distribution velocity
Distribution coverage
Distribution metrics
Diverted goods
Diverted merchandise
Dollar market share
Dollar store
Domain
Domain forwarding
Doorway page
Double Income, No Kids
Downloads
Driver
Dual Income, No Kids
Dummy layout
Duopoly
Durable goods
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e-business
e-commerce
EBITDA
eCPM
EDLP
EIDR
EVA
Early adopter (Adopter category)
Early majority (Adopter category)
Early markdown
Earnings before interest, taxes, depreciation, and amortization
Ecolabel
Ecolabelling
Economic and technical position
Economic profit
Economic shoppers
Economic value added
Economic well-being
Economy pack
Effective cost per mille
Effective cost per thousand
Effective frequency
Effective reach
Eighty-twenty principle
Electronic business
Electronic commerce
Email
Email address
Email clickthroughs
Email marketing
Embargo
Employee discount
Empty nest stage (family life cycle)
End cap
End display
End sizes
End-of-aisle display
End user
Endless chain method
Endorsement
Entertainment Identifier Registry
Entertainment Identifier Registry Association
Equity
Esteem needs
Eurostore
Evaluation
Even pricing
Ever-rising thresholds (CIR)
Everyday Low Price
Evoked sets
Excluded keywords
Experience curve analysis
Experience curve effect
Expert systems
Exposure
Expressed guarantee
Extensible markup language
Extensive problem solving
External validity
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FAK
FAQ
FAS
FMCG
FOB
FOB destination
FOB origin
FRT
Face validity
Face value
Facilitating agent
Facing
Fact sheet
Factor analysis
Factoral design
Factory outlet center
Factory pack
Fad
Fair market value
Fair packaging and labeling act (1966)
Family
Family brand
Family decision making
Family life cycle
Family packaging
Family roles
Fashion
Fashion coordination
Fashion cycle
Fashion product
Fast food outlet
Fast-moving consumer good
Firstep
Five and dime
Fixed costs
Flash recognition training
Flat rate
Flier
Flyer
Forecasting model (CIR)
Formula selling
Forward vertical integration
Four P's
Four-firm concentration ratio
Free alongside ship
Free on board
Free-form layout
Freight tariff
Freight-of-all-kinds rate
Frequency
Frequently asked questions
Fringe sizes
Front page (internet)
Full-line sales organization
Full nest stage (family life cycle)
Functional discount
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GLA
GMROII
GRP
GUI
Galley proof
Game
Gamma distribution
Garbology
Gatekeeper (Buying role)
Gateway page
General costs
General merchandise store
General merchandise wholesaler
General sales manager
General store
General-line wholesaler
Generic advertising
Generic brand
Generic strategies
Genericize
Geo targeting
Geocentric orientation
Geodemography
Global account
Global brand
Global strategic partnership
Gondola
Goods
Governance (CIR)
Government market
Grade labeling
Grading
Graphic-rating scale scale
Graphical user interface
Gray Thursday
Green marketing
Green River ordinance
Greeter
Gridiron pattern
Gross additional markup
Gross cost of merchandise handled
Gross cost of merchandise sold
Gross leasable area
Gross margin
Gross margin return on inventory investment
Gross profit
Gross rating point
Gross sales
Growth (Product lifecycle stage)
Guarantee
Guaranteed inclusion (internet)
Guerilla marketing
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HTML
HTML email
HTML tags
HTTP
HTTP over SSL
HTTP over TLS
HTTP Secure
HTTPS
Habit
Habit formation
Habitual buying behavior
Habitual decision making
Halo effect
Handbill
Hard goods
Hard sell
Harvesting strategy
Head terms
Headline
Health care marketing
Heavy usage index
Hedonic consumption
Hedonistic consumption
Herfindahl index
Heuristic
HI-LO pricing
Hierarchy of effects model
Hierarchy of needs
High-low pricing
High-pressure selling
Home page (internet)
House account
House-to-house salesperson
Household
Hurdle rate
Hyperlink
Hypertext markup language
Hypertext transfer protocol
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I-marketing
ICS
IMC
IRR
Idea generation
Idea screening
Image (concept)
Image (measurement)
Imitation effect
Imitative strategy
Impact evaluation
Imperfect competition
Implementation
Implementation (Adaptive planning)
Implied warranty
Import tariff
Impression (advertising)
Impression (internet)
Impulse buying
Impulse product
Impulse purchase
Impulse-intercept merchandise
In-pack premium
Index of consumer sentiment
Index page (internet)
Individual brand
Industrial demand
Industrial products
Influencer (Buying role)
Infomercial
Initial markup
Initiator (Buying role)
Innovator (Adopter category)
Input evaluation criteria (sales)
In-store display
Integrated databases (CIR)
Integrated marketing communication
Intelligent software (bid management)
Intentions (measurement)
Internal rate of return
Internal validity
Internet
Internet marketing
Internet server
Internet session
Internet television
Internet visit
Introduction (Product life cycle stage)
Introduction method
Inventory
Inventory turnover
Inventory velocity
Investment strategy
Invoice price
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JIT inventory
Jingle
Job lot
Jobber
Judgment sample
Junket
Jury of executive opinion
Jury of expert opinion
Just-in-time inventory
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KPI
KPI driver
Keiretsu
Kerning
Key account
Key items
Key performance indicators
Key success factors
Keystone markup
Keyword
Keyword cloud
Keyword density
Keyword marketing
Keyword phrase
Keyword research
Keyword stemming
Keyword stuffing
Keyword targeting
Keywords tag
Knowledge
Knowledge (CIR)
Knowledge function of attitudes
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LCV
LSI
LTV
Label
Labeling
Laddering
Laggards (Adopter category)
Lagged effect
Landed cost price
Landing page
Lanham Trademark Act (1946)
Late majority (Adopter category)
Latent semantic indexing
Launch
Launch control
Law of comparative advantage
Law of demand
Law of diminishing marginal utility
Law of diminishing returns
Law of effect
Law of variable proportions
Lay-away
Layout
Lead
Lead generation
Lead users
Leader
Leader pricing
Leaflet
Leverage
Lexicographic rule
Licensing
Lifestyle analysis
Lifetime customer value
Liking (measurement)
Limited price variety store
Line extension
Link (internet)
List of key items
List price
Local brand
Log files
Location affinities
Logical validity
Logo
Long tail
Loop layout
Loss leader
Loss leader pricing
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MAF
MASB
MIS
MkIS
MMAP
MMAP characteristics
MROI
MSA
MSI
Macro segmentation
Macroenvironment
Macromarketing
Magazine
Magazine supplement
Magnuson-Moss Warranty Act
Mail questionnaire
Mail-order house
Main page (internet)
Maintained item
Maintained markup
Majority fallacy
Make-good
Mall
Mall intercept
Mall-type shopping center
Management information system
Management of marketing
Management-by-exception
Manipulation check
Manual submission
Manufacturer's agent
Manufacturer's brand
MarCom
Margin
Marginal utility
Markdown
Market concentration
Market evaluation
Market penetration
Market position
Market segmentation strategies
Market share
Market share rank
Market testing (new-product development)
Market-driven innovation
Marketing
Marketing 4Ps
Marketing accountability
Marketing Accountability Foundation
Marketing Accountability Standards Board
Marketing analytics
Marketing at retail
Marketing campaign
Marketing channel
Marketing communications
Marketing communications campaign
Marketing database
Marketing decision variables
Marketing forecasting model
Marketing information system
Marketing management
Marketing measurement
Marketing metric
Marketing Metric Audit Protocol
Marketing mix
Marketing mix models
Marketing research
Marketing return
Marketing Science Institute
Marketing spending
Marketing strategy development (new-product development)
Markup
Markup language
Maslow's hierarchy of needs
Mass media
Maturity (Product life cycle stage)
Mean end chain theory
Measurement
Measurement development (CIR)
Mechanical
Media
Media channel
Media mix
Media plan
Media planning
Media vehicle
Merchandise
Merchandise shopping
Merchandising
Merchant
Merchant middleman
Merchant wholesaler
Merger
Meta tag
Metric
Metropolitan statistical area
Micro segmentation
Middleman
Misshipments
Mobile marketing
Model
Modified rebuy
Monopolistic competition
Monopoly
Monopsony
Multimedia
Multiple basing-point pricing system
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NAD
NARB
NBD
NPD
NPV
Naked link
Narrow product class
National account
National account manager
National advertising
National Advertising Division
National Advertising Review Board
National brand
National rate
Navigation (internet)
Near-pack premium
Need satisfaction selling
Negative advertising
Negative appeal
Negative binomial distribution model
Negative keywords
Neighborhood shopping center
Net audience
Net present value
Net price
Net profit
Net Promoter Score
Net reach
Net unduplicated audience
Never-out list
New product development
New product forecasting model
New task purchase
Newly married stage (family life cycle)
News clip
Newsgroup
Noncompensatory rule
Noncumulative quantity discount
Nondurable goods
Non-probability sample
Numeric distribution
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OCR
OEM
OTB
OTS
Objective
Objective-and-task budgeting
Observation
Observation error
Obsolescence
Odd lot
Odd price
Odd-even pricing
Off-invoice allowance
Off-price shopping center
Off-retail percentage
Offer
Oligopolistic competition
Oligopolistic environment
Oligopoly
Oligopsony
Omnibus panel
On order
On-pack premium
On-percentage
One hundred percent location
One price policy
One price retailer
One-stage area sampling
One-stage cluster sampling
Online marketing
Online television
Open account
Open bid
Open credit
Open dating
Open order
Open rate
Open-to-buy
Opinion
Opportunity-to-see
Optical character recognition
Original equipment manufacturer
Out sizes
Outcome evaluation
Output evaluation criteria (sales)
Output to input ratio (sales)
Overage (inventory)
Overhead
Overstored
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P4P
PACT
PACT Principles
PCV
PFP
PLC
PMSA
POP advertising
POP display
POP marketing
POS display
PPC
PR
PSA
PSM
Package
Packaged good
Packaging
Page view
PageRank
Paid circulation
Paid inclusion (internet)
Panel, omnibus
Panel, true
Parallel barter
Parallel pricing
Parallel trading
Parasite store
Pareto principle
Partially integrated division
Party selling
Paste-up
Patent
Path (internet)
Patronage discount
Pay for performance
Pay for performance advertising
Pay per click (internet)
Payback
Payout budgeting
Penetration
Perceived quality/esteem
Perceived value for money
Percent-of-sales budgeting
Percentage margin
Perfect competition
Personal disposable income
Physiological needs
Piece goods
Pipeline sales
Placement
Plus size
Plus-one dialing
Pocket price
Point of diminishing returns
Point of negative return
Point-of-purchase advertising
Point-of-purchase display
Point-of-purchase marketing
Point-of-sale display
Polycentric pricing policy
Pool
Pop-under ads (internet)
Pop-up ads (internet)
Population
Positioning Advertising Copy Testing
Postcode analysis
Pound shop
Pragmatic validity
Pre-testing
Predictive
Predictive validity
Premium
Present value
Price
Price discrimination
Price per statistical unit
Price premium
Price sensitivity
Price sensitivity meter
Price tailoring
Price threshold
Price versus competition
Primary brand
Primary demand
Primary metropolitan statistical area
Principle of diminishing marginal productivity
Print media
Private brand
Probability sample
Product
Product approach
Product attribute
Product category volume
Product class
Product commercialization
Product deletion
Product development
Product elimination
Product knowledge
Product launch
Product life cycle
Product manager
Product management organization
Product positioning
Production
Profit-based sales targets
Profitability metrics (retail products and categories)
Programmatic marketing
Promotion
Promotions campaign
Proof of purchase
Prospect
Protocol
Psychographics
Public relations
Public service announcement
Publicist
Publicity
Purchase discount
Purchase intentions
Pure competition
Purposive sample
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QA
QC
QR
QSR
Q-sort technique
Qualified market
Qualified, target, and served markets
Qualifying
Quality assurance
Quality assured
Quality control
Quality of life
Quality Score (Google)
Quality Index (Yahoo!)
Quantity discount
Query (internet)
Questionnaire
Quick-response delivery system
Quick service restaurant
Quota
Quota sample
Quotation
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R&D
RDD
ROI
ROMI
ROS
Racetrack layout
Rack jobber
Radio wrap-around
Raincheck
Random digit dialing
Random sample
Randomized response model
Rate
Rate card
Rate differential
Rate of return pricing
Rate regulation
Rating
Rating point
Ratio of output to input (sales)
Reach
Recall test
Recency
Referral
Referral approach
Refund
Refusals
Regiocentric orientation
Regional brand
Registered trademark
Reinforcement
Relative market share
Relative perceived quality
Relative price
Relevance to customer
Relevant
Reliable
Repeat
Research & development
Research-on-research (CIR)
Respondent
Retail inventory method of accounting
Retail product and category profitability
Retail salesperson
Retail store
Retailer
Retailer sales promotion demonstration
Retailing

Retention rate
Return on investment
Return on marketing investment
Return on sales
Revenue market share
Revenue share of requirements
Rich media
Roadmap (CIR)
Robot
Roles
Rough
Routinized choice behavior
Routinized response behavior
Rules-based software (bid management)
Rural population
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SEO
SERP
SINK
SKU
SKU profitability
SMSA
SPPD
Safety needs
Safety stock
Saleable sample
Sales
Sales activity goal
Sales call
Sales call allocation grid
Sales contest
Sales demonstration
Sales discount
Sales engineer
Sales force administration
Sales force compensation
Sales force effectiveness
Sales force evaluation
Sales lead
Sales management
Sales per million
Sales per point of distribution
Sales potential forecast
Sales prospecting methods
Sales report
Sales revenue
Sales territory
Sales velocity
Sales volume
Salesperson
Satellite television
Screening of ideas
Sealed bid
Search advertising
Search engine
Search engine optimization
Search engine optimizer
Search engine results page
Search results
Search term
Secondary brand
Selective demand
Selective sample
Self-actualization needs
Sell by date
Selling proposition
Sensitive
Sequential sample
Served impression (internet)
Served market
Service desk
Service mark
Service merchandiser
Service shopping
Services
Session (internet)
Share of category
Share of requirements
Share of shelf
Share of wallet
Shopping basket margin
Shopping cart (internet)
Shopping cart abandonment rate
Shopping center
Shopping mall
Shrinkage
Simple
Simple random sample
Single Income, No Kids
Single price policy
Single price store
Situation assessment (Adaptive planning)
Slogan
Smallwares
Snowball sample
Social marketing
Social marketing perspective
Social marketing report
Social media
Social network
Soft goods
Sole usage
Solitary survivor stage (family life cycle)
Sorting
Spider
Sponsor
Sponsorship
Spot
Staple good
Stock keeping unit
Storyboard
Straight rebuy
Stakeholder
Standardized metropolitan statistical area
Strategic alliance
Strategic thinking (Adaptive planning)
Stratified sample
Stub
Subhead
Subject
Subjective sample
Substitute products
Summative evaluation
Supplement
Supply-pushed innovation
Surface validity
Sweepstakes
Systematic sample
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TOMA
TRP
TV
TV spot
TVB
Tachistoscope
Tachistoscope training
Tactics
Tagline
Tags (internet)
Tail terms
Take-one pad
Take transaction
Tare
Target market
Target market identification
Target rating point
Target return pricing
Target revenue
Target volume
Targeting
Tariff (freight)
Tariff (import)
Task force (new-product development)
Team (new-product development)
Team, cross-functional
Team selling
Tear-off
Tearsheet
Technical salesperson
Technological change
Technological forecasting
Technological mapping
Technology-driven innovation
Telephone Disclosure and Dispute Resolution Act of 1992
Telephone interview
Television
Television Bureau of Advertising
Test market
Three-firm concentration ratio
Thresholds (CIR)
Thumbnail
Top of mind awareness
Total cost of goods sold
Total costs (fixed + variable)
Total distribution
Total-market communications
Trade character
Trade discount
Trade name
Trademark
Traffic
Transparent
Trial
True panel
Two-stage area sampling
Two-stage cluster sampling
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UCC
UFC
UPC
URL
URL forwarding
US Census
US postal code
USP
Ultimate consumer
Ultimate user
Umbrella branding
Unadvertised brand
Unaided recall
Unattached adult (family life cycle)
Underdelivery
Understored
Undifferentiated marketing
Unduplicated audience
Uneven exchange
Unfair competition
Unfair trade practices act
Unfashionable merchandise
Uniform commercial code
Uniform freight classification
Uniform resource locator
Unique selling proposition
Unique user
Unique visitor
Unit control
Unit load
Unit margin
Unit market share
Unit packing
Unit price
Unit share of requirements
Universal Product Code
Unsought good
Urbanized area
Urbanized core
Usability
Usability testing
Usage (measurement)
Use by date
Use-up rate
Usenet
User
User lifetime value
Utilitarian reference group influence
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VAR
VNR
Validity
Valuation
Value-added
Value added by marketing
Value-adding reseller
Value analysis
Value-based pricing
Value chain analysis
Value engineering
Value expressive reference group influence
Value-in-exchange
Value-in-use
Value-in-use analysis
Value-in-use pricing
Value-oriented pricing
Value pricing
Value propositions
Van Westendorp Price Model
Variable costs
Variable import levies
Variable price policy
Variety
Variety seeking
Variety store
Vehicle
Velocity
Velocity, cash flow
Velocity, distribution
Velocity, inventory
Velocity, sales
Vending machine
Vendor
Vertical integration
Video news release
View (internet)
Viewable impression (internet)
Viral marketing
Virtual signage
Visit (internet)
Visitor (internet)
Visual front
Visual merchandising
Visual system of stock control
Vlog
Volume
Volume projections
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Wagon distributor
Want book
Want slip
Warehouse
Warehouse club
Warehouse receipt
Warehouse retailing
Warehouse store
Warranty
Waybill
Weak product
Wearout
Web 2.0
Web address
Web analytics
Web browser
Web design
Web directory
Web forwarding
Web marketing
Web metrics
Web page
Web server
Web server logs
Web sponsorship
Weblog
Website
Website traffic
Website usability
Weight index
Weighted distribution
Wholesale club
Wholesaler
Wholesaling
Willingness to recommend
Willingness to search
Workable competition
Workroom
World orientation
World Wide Web
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XML
XML feed
XML sitemap
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Yard goods
Yield management
Young single stage (family life cycle)
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Zapping
ZIP code
ZIP code analysis
Zapping
Zero order model
Zine
Zipping
Zone improvement plan
Zone pricing
Zoning
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