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In terms of CIR, knowledge is a profound understanding (of the business process or human & customer behavior) that yields a clear prioritization of action; learning or principles that yield true predictions with unvarying uniformity.[1] [2]

See also


  1. ^ Willard, John. Continuous Improvement in Return (CIR): Project Review & Status. MASB Summer Summit, August 2016, Atlanta.
  2. ^ MR Vision, 2003.

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